Upload Minutes: How do they work?

Upload minutes are the currency that lets  you upload a file and generate a full suite of marketing assets inside Marketing Studio.

Your Upload minutes balance is the number of minutes you have available to upload. The minutes that will be deducted is equal to the minutes of your upload.

For example: If your upload is around 40 minutes, the minutes that will be deducted from your balance will be 40.When you upload a file, you will see the total number of minutes you have available and also the number of minutes it requires to upload your file.

Your monthly Upload Minutes balance will refresh on your billing date. Minutes that are not used up during your billing month will be forfeited.

Need Help?

There are 3 main ways to get help with Capsho:

1. Visit  the Knowledge Base for self-paced help 
2. Contact our Capshovian Care team at support@capsho.com or using the Live Chat bubble inside the application
3. Use the "Report a Bug" feature to share  technical issues you’re experiencing